Caleta De Fuste                           Corralejo :                          Costa Calma

Booking Conditions

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1.  The receipt of the e_mail enclosing these conditions constitutes acceptance of these conditions by you unless you right to me otherwise.

2.  The owners accept no responsibility for, and shall not be liable in respect of, loss, damage or changes caused by force majeure events (eg strikes, floods, closure of airports, weather conditions) or events beyond their control.

3.  The accommodation is booked exclusively for the persons notified to me by you. No other persons may use the accommodation without written permission of the owners.

4.  The owners do not accept liability for the loss of main services such as electricity or water supplies, nor the consequences of the actions or omissions of persons who may control the supply of main services.

5.  The owners accept no responsibility for the loss or theft of clients' property at any time or in any place.  Clients are responsible for their own "all risks" insurance and must have appropriate travel/holiday insurance in force for the period of the trip. Don’t panic crime is rare in Fuerteventura - the property is very secure - locks and bolts on doors and windows and there is a safe.

6. Prices may be subject to change at any time.  However, the charges agreed at the time of the booking will constitute the final cost payable.

7. Alterations to the reserved holiday dates may only be made with the prior agreement of the owners.

8. I have read the check-out times attached and agree to abide by them.

9. No refunds will be made for late arrival or early departure due to events out with our control.

10. The properties are no smoking and we/I acknowledge this.
 

11. The client undertakes not to disturb the peace of the neighbourhood and, in particular, noise should be kept to an acceptable minimum between the hours of 22.00 and 08.00.

12. The rent is inclusive of standard utilities (electricity and water). Clean bed linen and towels are provided on a weekly basis. Towels are not to be taken outside the perimeter of the house and its terraces.

Booking Deposit and Final Balance

At the time of e mail or telephone booking, the property will be held for 3 days until receipt of the agreed deposit (usually £30 for one week and £60 for two weeks). Where the booking is made with less than 4 weeks notice, the full rental will be due upon confirmation.

Cancellations Policy
Cancellations will be charged at the following rates:
 4 weeks or more notice: deposit only
 Less than 4 week’s notice: 50% of total cost
 Less than 2 week’s notice: 80% of total cost

Cancellation date will be defined as the date upon which we receive the notice of cancellation.

Damage Deposit (refundable)

An £80 deposit may be required at time of final payment. This depends on size and composition of party and whether you have booked before or not.

This will be returned to you by two weeks after you return.

I am sure that you will treat our home with the same respect as you do your own and therefore this charge is probably not necessary.

I hate charging this but as is often the case ‘one bad apple spoiled…………’ (you know the rest). The charge is designed to guard against a reckless disregard for property. It is not for fair wear and tear as I am of course liable for this. For example, things that caused some problems in the past were children destroying curtains for fun, dragging suit cases along walls clearly destroying paint work along the length of the walls and thus needing to be painted again, cigarette burns on the couch causing it to be replaced in a no smoking house etc.  I think you get the picture.

Other Booking Conditions of Note
Furnishings and fittings must be left in a similar condition to that in which they are found upon arrival. In the event of damage or loss, the client will be responsible for the cost of any repair or replacement.

Any breakages and damage that occur should be notified immediately to our agent. The situation will be viewed sympathetically as long as we are notified prior to the post-holiday inspection.

The owner or their agent reserve the right to inspect the property during the rental period. Any inspection will be by prior appointment with the client at an agreed reasonable time.

By placing a booking you are indicating that you agree to the terms and conditions set out above. Upon receipt of the final balance for your holiday, we will send final confirmation and provide further details about the villa, our agent, and obtaining keys.

Availability of properties
The property will be available from 13.00 on the first day of the rental period (unless otherwise agreed).

The villa must be vacated by 11.30 on the last day of the rental period (unless otherwise agreed).

 We have aimed to furnish our properties as a ‘home away from home’ and we hope that you will thoroughly enjoy your holiday and your stay in our property.

Check In / Out

Guaranteed available from 13.00

Check out on departure day: 11.30am

See fuller statement below. These are worst case.

Insurance As the property has liability insurance only, it is essential that all guests have appropriate travel/holiday insurance.

Building Work

Building Work is ongoing in Fuerteventura and this is obviously not under our control.  While we are not aware of any in the immediate vicinity of Alta Vista or Las Americas that will affect you, there is building in the outskirts of the resort and it is possible that you will encounter some during your holiday.

Check in / out times on Arrival / Departure Day

We try to accommodate you as best as we can.

Officially, we need to agree on 11.30am for Check-out.

If I can accommodate a later stay, then I will.

Often times, flights leave late and depending on whether or not there is a follow on let, clients get to stay on etc. I will try to do this as much as possible, and often do manage this, however, in official terms it is 11.30am

The house will always be available from 12.30 mid day.

If you need the house before this time, this can usually be accommodated. Again, it depends on whether the house lets immediately before you and the flight times.

Rest assured. I will accommodate you as best as I can and will do a lot more than a tour operator would do. Baggage storage etc if needed is always possible.

Please research flight costs and times and then talk to me before booking. If we communicate with each other check-out problems can be avoided or minimised, this can be avoided. Or at the worst, an acceptable compromise reached, and of course, courtesy facilities are possible for the last few hours.

Over occupancy surcharge for additional adults in the party

The cost for a family comprising of parents and three or four children does not change.

For two parents plus a friend or two sets of adult couples – please add 10% to all costs.

This cost is required to cover additional laundry fees / water.

It is true that these costs are the same for a family of 5 or 6 but being a family man myself and sympathetic to the enormous costs involved for parents taking three plus kids on holiday, I am prepared to absorb these.

For sharing couple, I feel the houses still represents exceptional value for money even when this surcharge is added. I hope you please understand and agree.

Occupancy is verified on arrival by my agent. This is how you get the keys. They will either collect you at the airport or meet you at the house (if you hire your own car) and pass over the keys after the induction etc.